Consumer Protection doesn't go far enough claims the European Parliament

Having introduced the Unfair Commercial Practices Directive in 2008 as a means protecting consumers from the activities of rogue traders and aggressive sales techniques, the European Parliament is clearly miffed at the way the Directive is being implemented by Member States.

The concern arises because some countries, including the UK, are not allowing consumers to take direct action against unfair trading practices themselves. In the UK, criminal prosecutions can only be brought by The Office of Fair Trading, the local authority or the Trading Standards Services.

The European Parliament is calling on Member States to consider giving consumers a direct right of redress in order to ensure that they are sufficiently protected against unfair commercial practices.

The European Parliament also feels that not enough is being done to tell consumers about their rights under the Directive and wants to see Member States creating information campaigns to highlight the protection the Directive give consumers against unfair commercial practices and misleading comparative advertising.

For further information contact Ed Bailey .

The information given in this article is of a general nature only and should not be considered as advice applicable to any particular situation for which specific request should be made to us.

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